Hi, Normally, I like to give out complements But, this time I have to write about HORRIBLE SERVICE PRACTICES by Vonage. I had tried them in 2006 and the system did not work for us. Only a few phones actually rang through their service. I called to discontinue the service and they charged me for ...
I was told by Vonage when I called to inquire about their service that they would give me a free 2 month trial. It sounded great, however, after 1 month, they already charged my account. I called back and they said they never made any such offer. After numerous phone calls and a complaint to the ...
My mom has had vonage for a few months, we NEVER use it, I advised her to not even get it in the first place. When we first signed up they somehow gave us a phone number that was ALREADY SOMEONE ELSES NUMBER. So when people would try calling us back on our new vonage number theyd get some other ...
I signed up with Vonage for unlimited phone calls (made and recieved) for $24.99 per month (plus taxes, etc, of course). I was provided a phone number (by area code and prefix) assigned to a city in the local area that I can call and be called from without charge. Within a week and a half to two ...
In January i called vonage inquiring about service, i was told to call earthlink and at&t for high speed that would be 14.99 a month for high speed. I had to do application with my information, they said they would email me a authorization form to sign and fax back to them before my service ...
I ordered Vonage in November after lengthy conversation with their Sales Rep. The lines were unable to connect or activate so they were returned. After many calls, and a confirmation that all accounts were cancelled in January, they charged me a disconnection fee and continued to bill my credit ...