I have had the Vonage service for apporximately 3 months. Suddenly the adapto/box started knocking my internet offline. It would block me form using my computer. I would have to spend 1-2 hours resetting my internet and the Vonage services simultaneously. After the fifth time, I discinnected the ...
Vonage Customer Service talked me into prepayment for l year and charge my credit card. One year later June 11 $299.17 was charged to my credit card account without my knowledge or approval. Called Vonage in August to cancel service as they didn't provide the service I needed. Cust. Service told ...
For three consecutive months I called Vonage, trying to cancel my phone service. Each time I've attempted to do so, I was inundated with an endless stream of questions and excuses. What was the problem? They ask. None (at the time) I'm just moving and prefer not to retain Vonage services. The first ...
Vonage would be great if it actually worked. I had Vonage for a year, but more than half the time, it did not work. The quality of the sound is so bad that I often had to call people back with my mobile or Skype account. Also, whenever there is a problem, which happens very often (phone, fax, ...
On August 15 I called Vonage to transfer my service from ATT that included high speed internet service. I agreed to have the free month offer that included the transfer of both services home phone line, and internet service plus the international call service that included an USB device that if ...
We contacted Vonage to have our business numbers transferred to Vonage. Vonage could not complete the transfer. We were sent a letter with an 888 number to call. We called. This was the first red flag as to what type of company Vonage is. The first three people that we spoke to: 1.) barely spoke ...