I had Vonage. And it was like dealing with a bunch of con artists. First I bought the equipment... The service never worked properly. I tried to cancel after 1 week they came up with some obscure notation that I would have to pay an additional $100 to do so. I found out later that Ithis was not ...
Today I was finally able to get through to them (after 5 phone calls to customer service, each of which they make you wait 20 minutes) and cancel my phone service which cost me $139 (!) due to the small print in their customer agreement. They advertise that they have no locked in service agreement! ...
I purchased Vonage on May 3,07. I called and spoke with a Vonage rep to ask questions & make sure I understood. My #1 concern was the return policy in case I was not impressed by their services. I recieved a 2 months free new movers promotion. I already had phone service with a local provider ...
VONAGE took my phone number from BellSouth/AT&T in one day. I have waited over three weeks to get it back. VONAGE refused to send a technician out to my home to hook-up their equipment at any other time other than 8-5 M-F. I hooked-up up their equipment myself and and it blew out my system ...
I have finally had it with this company. Like millions of other americans who try to save money and try other phone companies. I had called their tech support one time to resolve the problem of dropping my calls, was on the line for two hours. When I called to cancel my service, they told me. ...
I had thought about signing up, but CLEARLY stated that I wanted to wait until I officially received a promotion. I made sure that my payment information was not submitted until I was ready. The salesman submitted my unauthorized information anyways. The salesman assured me that I could trust him. ...