I just cancelled my Vonage Account and two days ago they charged my account $33.30 They know there is a balance on my account that they owe me but said Per the Vonage Agreement, They provide NO refunds back the the customer for credit balances, I guess I am guilty of not reading the fine print. ...
The whole vontage expirence has been a nightmare. The advertisements on tv and internet is all faulse advertisements. It said you would'nt get charged tell you hooked it up and drop your other phone provider which neither one was true. It was suppose to be $9.99 for three months. But I was charged ...
I was a happy Vonage customer for nearly four years. What started as a personal line became a home business line. I added a fax line. I used many of the extra features. Everything worked great and I wasn't shy about referring others. Eventually, I outgrew the services offered and had to have a more ...
Unless you're sure you be a Vonage customer for life, DON'T ever sign up with them because they will continue to bill you forever, regardless of cancellation. And remember, vonage is a pre-pay service, so THERE ARE NO REFUNDS, period. Onc they've charged your account, they'll never refund a dime ...
Deceptive advertising no contracts and then charge $40.00 deactivation fee even after more than one year of service. Refuse to give proper addresses to send back equipment, complaint letters or send in payments. Always refer to customer service phone number which is difficult to navigate and long ...
Be aware that Vonage is charges you excessive fees in my opinion for termination of service. They will offer you all kinds of incentives to stick with them, but once you cancel with them, They'll stick it to you. Cancellation of service fee was $39.99 which I was willing to pay, but then they ...