I am very sorry that I fell for the Vonage no risk 30 day offer. I returned the equipment within the 30 days and they are still charging me for service. I included a letter and sent it certified mail and they acknoledged receipt of the equipment within the 30 days but said they did not get the ...
I ordered Vonage on December 29. I was told it would take 20 days to transfer my present telephone number to the Vonage service. I asked them if they could start my service and free month when the number got transferred, I was told no problem. I explained to them that under no circumstance would I ...
Customer service was the worst I have ever experienced. I was on hold for 15,20, nand 30 minutes or more, then hung up on numerous times. They are outsourced to India so it is hard to understand what they are saying, but most likely it was "unplug your phone adapter and plug it back in", ...
Vonage said they could transfer my 2 phone numbers and significantly reduce the cost of my telephone service. I signed-up for 3 lines; 2 transfers and I'm supposed to lose $301.81??? ...
I have not had any connection problems with Vonage, the thing works ok. My current issue is with their billing. I noticed this month that my bill was different from last months, so I reviewed them. I have had vonage for three months and the first month was full of all the start costs... No biggie. ...
I called my local telephone office to seek another long-distance carrier. The woman there suggested that I call Vonage. So I called them on 2/23/06 to sign up for the Unlimted Local and Long-distance plan for $ 24.99 a month. They didn't have service here in my town but vonage did offer me up ...