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Waste Management Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS174on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEwm.com
HEADQUARTERSHouston, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 174 historical complaints about Waste Management, published between 2003 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- No pickup for two weeks yet refused credit for missed service
- Billed after timely cancellation and sent to collections
- Cancellation blocked after contract expiry while invoices continue
- Rude agents when cancelling and rates rising each billing period
- Scale house clerk worked six hours without breaks then let go
- Furniture pickup never done and account cancelled
- Trash missed four times and staff gave conflicting answers
- Only one dumpster provider allowed and told address not serviced
- Unreasonable cancellation fees - dumpster service
- Pickup cut to every other week and bulky bag refused as overage
- Billing errors and recharges make bills impossible to follow
- Signed one page of contract unaware of three-year term and heavy buyout
- Cancelled service without proper notification and continued to bill!
- Rate nearly doubled under three-year contract and cancellation pushback
- Debris from truck hit windshield and insurance claim ignored
- Bagster advertised as buy fill gone but pickup costs extra $89
- Biweekly pickup and food composting program forced on residents
- Almost got killed by one of your vehicles
- Three-year auto-renewing contract and billing for dumps that never occurred
- TVs smashed face down in grass on free-for-all pickup day