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Waste Management Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS174on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEwm.com
HEADQUARTERSHouston, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 174 historical complaints about Waste Management, published between 2003 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Undisclosed $25 Reinstatement Fee After Online Prepayment
- Higher Price Billed After Signing Up for Trash Service Quote
- Container Picked Up Without Notice and Service Fee Charged
- Reinstatement Fee Charged Without Prior Notice on Quarterly Bills
- Billed After Cancelling Service for Vacant Home
- Billed for Months After Cancelling, Collection Agency Pursued Balance
- Wrongful Termination After 19 Years and Withheld Final Pay
- Special Pickup Fee Quoted at $15 Then $20, Called Non-Refundable
- Contract Auto-Renewal Clause and Three-Month Cancellation Charge
- Trash Not Picked Up Twice Despite Three Calls
- Service Terminated Without Notice Over Reinstatement Fees
- Unlimited Service Capped at Six to Eight Bags Weekly
- Billed for Services After Cancelling Before First Pickup
- Garbage Cans Thrown Over Fence and Missed Leaf Pickup in Joliet