Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - Told data plan could be blocked, then refused after buying phone. #248406

Complaint / Review
Verizon Wireless
Told data plan could be blocked, then refused after buying phone

Verizon Wireless continues to lie and deceive the consumer about their Blackberry data plans. I was told while upgrading from my old blackberry to a new one, that like before, I can cancel the data plan and have it blocked. However after going to a store and purchasing a new phone, I was told after that, that I cannot.

After numerous phone calls with mis-informed customer service representatives I returned my phone (my service luckily was already up) and switched services. They are the only tele-communications provider that doesn't block data services and charges huge fees for it. I was lied to continually by various customer service agents and then told by them other services do the same. If you are looking to purchase a blackberry, I would highly suggest another service unless you want to be deceived and lied to.



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google