Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - Fraud dealnig with Blackberry Data Plans Deerfield / Chicago. #248406

Complaint / Review
Verizon Wireless
Fraud dealnig with Blackberry Data Plans Deerfield / Chicago

Verizon Wireless continues to lie and decieve the consumer about their Blackberry data plans. I was told while upgrading from my old blackberry to a new one, that LIKE BEFORE, I can cancel the data plan and have it blocked. However after going to a store and purchasing a new phone, I was told AFTER that, that I cannot.

After numerous phone calls with mis-informed customer service representatives I returned my phone (my service luckily was already up) and switched services. They are the only tele-communications provider that doesn't block data services and charges huge fees for it. I was lied to continually by various customer service agents and then told by them other services do the same. If you are looking to purchase a blackberry, I would highly suggest another service unless you want to be deceived and lied to.


Offender: Verizon Wireless

Country: USA   State: Nationwide
Site:

Category: Electronics and household app.

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