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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Tried to extort almost $1000 for two weeks service
- Double Billing and Call Waiting Not Working After Cancelling
- Charged School District Tax for District Where I Do Not Live
- Fraudulent Charge-off, Intent to Sue
- FIOS Installers Left Doors Open and Days of Missed Callbacks
- Charged for Long Distance and Unowed Balances After Paying $1000 in Full
- MyTeleBill Added Unauthorized Fees to Phone Bill
- LG Chocolate Phone Failed and Insurance Replacement Cost $50
- Days on Hold Trying to Cancel Service and Surprise Long Distance Charges
- No DSL at new home, waiting up to four months for FIOS
- FIOS service good but customer service slow and unprofessional
- Late first bill, waived termination fee, then collection notice for $308.53
- Fios bundle price not applied, late fees added to disputed bill
- Charged $2,808.36 for roaming aircard use in Dominican Republic
- Data charges for games never downloaded, billed after cancelling
- Free 19-inch TV offer void because install date after March 1
- Bundle order problems, slow DSL, billed after cancelling in trial
- Bill jumped from $88.51 to $146.51 with no warning
- Contract extended two years without consent, $495 cancellation fee
- Retained my overpayment of $6,822.09