We switched to Verizon cell service at the end on November. Our first bill showed a charge for a school district tax for a district that is several miles from our residence. I called customer service and the rep agreed to credit my next bill. The following month the bill showed the credits but also showed a charge for the tax. I called CS again and offered to send in a copy of my school tax bill to prove that I didn't live in the taxing district but was told that it wasn't necessary and they would initiate an investigation. Today I got a call saying that they had contacted my assessor and the tax was correct and I would continue to be charged. That isn't possible because I don't live in the district for which I'm being taxed!!!
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