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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Collection demanded on a $414.10 contract I never signed
- Phone bill of $149 after cutting from two lines to one
- Paid $785.50 installation fee in June and still no phone service
- Accidentally deleted my DSL account
- Payment lost after cash handling fee and money order rejection
- Broadband speeds far below advertised and unlimited plan replaced by 5GB
- Hidden $4.20 per minute international call rates
- Guitar Hero game data usage led to $512 phone bill
- Wrong equipment billing and $54 technician fee never disclosed
- Router returned one day late led to collections and credit report damage
- DSL quits every time it rains and no one inspects the lines
- Overcharged $50 for "previous month charges"
- Three $250 cell phone deposits never returned after 10 years
- FIOS billed for months after cancellation and equipment return
- Charged $60 for a 20-minute call to Switzerland
- Could not port my T-Mobile number after six transfers
- Business DSL install broke my store network and support refused to fix
- Service Cut Off Over $57.44 Bill the Bundle Seller Disputed
- Charged $70.51 for an 11 minute international call
- FIOS billed $195 monthly instead of agreed $100 bundle