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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Triple Play Order Split Into Separate Bills and Internet Cut
- Fios Bundle Customer Hit With Undisclosed International Calling Charges
- Charged $500 for Phone Returned With Untrackable FedEx Label
- Phone Book Deliverer Trampled Flower Beds, No Way to Contact
- Fios Missed Installation Date and Incorrect Bills With Unapplied Credits
- Switched to T-Mobile but Collections Letter Arrived After Service Cutoffs
- Unlimited Text Plan Overages and Music Download Charges Over $1600
- Repeated Replacement Phones Had Same Problem, Then Collections Calls Over Termination Fee
- Door-to-Door Fios Salesman Made False Promises and Installation Damaged Concrete
- Unexpected $3.43 Per Minute International Calling Rates on New Fios Bundle
- Bundle Special Not Honored and Cancellation Fees Charged by Direct TV
- Service Cut Off Ten Days Before Paid Billing Cycle Ended
- Wireless Card Overage Charges and Termination Fee After Misleading Sales Pitch
- Refer-a-Friend Reward of $150 Per Referral Never Paid
- Fios Installer Damaged Yard and Customer Service Misrouted Ticket
- Order cancellation, no notification
- Unauthorized Third-Party Premium Voicemail Charges Billed by OAN Services
- Fios Bill of $291 Instead of Promised $65 Monthly Rate
- Disturbing Commercial Showing Poison Dart Over Last Phone
- Triple Freedom Package Billing Errors Unresolved Since May