Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - Stay away from wireless cards Watertown. #391881

Complaint / Review
Verizon Wireless
Stay away from wireless cards Watertown

Don't go to the verizon wireless store at towne center. I went there i purchased a wireless card. I specificly asked and told them i would be downloading a lot of very large graphic files. I was told by the salesperson that there were customers that download all kinds of movies which are even larger and they have never gone over. Based on that i went ahead and purchased the card which was $53.00. The first month was fine no problems at all. The second month i went over a little bit about 20.00 but i thought that was just equiptment charges so i didnt really look into it which was my fault. The third month i was severely over by almost 200.00. They did take care of the overage charges but i told them i did not expect thes monthly charges to be this high i was told that i could cancel the line but they will charge me 165.00 termination fee. I feel that their sales rep lied to me and told me that the plan would be more than sufficient for what i needed to do. But all said and done it did not. Now they want to charge me a termination fee for their mistake and misrepresentation. So please stay away from verizon wireless at all costs

Richard
watertown, New York
U.S.A.


Offender: Verizon Wireless

Country: USA   State: Nationwide
Site:

Category: Electronics and household app.

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