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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- FIOS cable not buried despite weekly calls
- International calling plan charged same rate as non-plan rate
- Bundled service rates raised repeatedly and billing continues after cancelling
- Movie channels not included in bundle price as promised
- Canada calling plan led to $3,604 phone bill
- Text messaging charges quadrupled my cell phone bill in one month
- Fios contract with forced automatic payments and rude agents
- Charged $79.99 to return set top box
- Service disconnected after upgrade and disputed charges for service calls
- Billed for old contract after paying $200 to cancel
- FIOS termination fee charged despite promise of none when moving
- FIOS bills of $600 and $300 versus $99.99 promised
- Charged for HBO and Cinemax I never ordered
- LG Voyager screen bled after one month, refund refused
- Blackberry Storm 9530 defects and 30-day exchange restocking fee
- Exorbitant cancellation of service charge
- Aircard early termination fee charged despite promise of no fee
- Credit damaged by $351 collection for closed account
- Sold DSL service that could not be installed at my new home
- Billed for phone service never ordered, still charged after cancelling