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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unrequested Broadband Essentials extras added to DSL order
- Intro DSL price raised after a year without notice
- World plan did not include the country I was calling
- Contract problems and hidden charges after switching from T-Mobile
- Smartphone auto-connect data usage billed $408.91
- Billed for Internet Service that was canceled a month ago
- Collection agency pursuing returned internet box despite faxed receipts
- $181.48 charge for call to Bulgaria
- Unlimited broadband card slowed to dialup speed after 5 GB
- 14 calls to get business internet moved to new location
- Denied early termination fee waiver after price change affected me
- Prepay roaming charges, low balance emails and no way to reach support
- Friends and Family plan number entered wrong led to $500 bill
- Unauthorized billview.com charges though I have no Verizon account
- Phone installation charges refused after DSL unavailable at new home
- Plan change dates and text package not added as promised
- Billed $110 for wire installation I already had
- Bundle price quoted by phone higher on bill, no written agreement
- Credit balance shrinking from charges after cancelling Fios
- Charged six months for DSL service that did not work