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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Prepaid rates, billing errors and workplace harassment at Houston location
- Automated phone system and long hold times
- Rebate Visa card not accepted anywhere
- Account charged twice, refund would take 7 to 14 days
- Service was Out Throughout the Month - Promised Credit Never Issued
- 30-day Test Drive not honored, forced to pay for bad service
- Unauthorized background investigation after EEOC complaint filed
- Charged for full month after porting number to another carrier
- Unlimited data plan mix-up led to 10,000 dollar bill
- Superb coverage but billing and customer support problems
- Phone and DSL outage with minimal credit offered
- Promised Blackberry phones and plan never delivered, locked into contract
- Charged for router I never ordered and had returned
- Premium text message fees and hidden late fees on bill
- Blackberry Storm overheats and replacement offered is refurbished
- Phone quit working, warranty and coverage claims proved false
- Prepaid balance of 74.00 dollars still not transferred
- Tricked me into a phone package containing hidden local calling fees!
- Friends and Family is it truly a new offer or just a ploy?
- Request to leave service disconnected after paying bill