My DSL was disconnected due to their error, then added to the wrong phone line, still wouldn't connect, then added back to correct ph line, still wouldn't connect. Was with out svc for over a week! No one from Verizon Business office ever called to apologize! Thank God for their road crew. Jim Ano and Allison are the best people ever. Allison among 2 other co workers were here everyday trying to help me. A box full of modems later and I finally got connected. I bet Verizon still expects me to pay my full bill! This is why people go with Time Warner.
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