Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Reconnect Fees Charged Though Phone Was Never Disconnected
- Early Termination Fee and Setup Fee Dispute After Returning Evo
- Premium Messaging Charge of $9.99 Not Refunded After Block
- Rebate Mail-In Rejected Twice as Invalid Date
- Internet Payments Credited to Previous Account Holder, Service Cut Off
- Never Received Plantronics Headsets Ordered, No Answer to Contacts
- Resale FIOS Customers Forced to Pay Install Fee and Month in Advance
- Chat Shows Certified Preowned Phone Costs Same as New Despite Ad
- Not Allowed to Upgrade to iPhone for 10 Months, Switching to AT&T
- Phone Cut Off During Hardship, Treated Like a Criminal by Staff
- Galaxy Tab Will Not Hotspot Despite Two Replacements
- Received Used Replacement for 21-Day-Old Blackberry Past Return Window
- FIOS Software Glitches With All the DVR Boxes via HDMI
- Charged for Texting Service I Never Asked For
- Two Years Added to Plan Without Notice and No Cost-Saving Updates
- Bill Arrived After Payment, Then Collection Agency Contact Over $32.74
- Senior Charged $35 to Exchange Phone After Centennial Buyout
- Bills Near $5,000 After Phone Set Up Wrongly for Son Abroad
- Email Delayed 12 Hours, Promised $100 Credit Never Applied
- $500 Roaming Bill After Phone Left On During Cruise