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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Rebate Rejected Twice Over Missing Bar Codes, Then Credit Denied
- Billed Over $1,000 in Broken Contract Fees After Returning Teens' Phones
- Plan Change Created $705 Bill, Missing Credit and Phone Cut Off
- DSL Speeds Far Below Promised After Month-Long Installation
- Refused Credit for Calls and Roaming After Number Mix-Up
- Never Received Bills, Then Overage Claims and Rude Service
- Rebate Mail Returned as Undeliverable After Free-Up Phone Purchase
- Former Manager Alleges Retaliation After Reporting Workplace Violence
- Huge Bill for Little Use and Phone Shut Off Before Bill Arrived
- Billed $335.72 for Web Hosting Package Never Ordered
- Cancelled Service but Billing Confusion Over $175 Fees
- Refurbished Pager Malfunctioned and Replacement Failed After 60 Days
- Payment Plan Ignored, Sent to Collections and Reported as Charge Off
- Third Phone Line Billed Far Above the Quoted Price
- Denied Sign-Up Gift Card After DSL Line Was Disconnected
- Two Phones Advertised at $49 Ended Up Costing Far More
- Charged $4.95 Monthly for Canada Long Distance Never Requested
- Promised $100 Rebate Never Received After Repeated Calls
- Nine Months of Billing Errors and a Plan That Never Existed
- Huge Bill Reported to Credit and No Record of Customer Calls