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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Insurance Placed On Wrong Device, Replacement Phone Defective
- Billed Monthly For DVR Already Returned
- Early Termination Fee Charged Despite Return Within Window
- Five Hours Wasted Trying To Upgrade And Unlock Phone
- Promised Fax Never Arrived After Phone Switch Offer
- Employee Set Up Plan Incorrectly, Only $60 Credit Offered
- Charged For ESPN GamePlan I Never Ordered
- Billed After Cancelling Service And Returning Equipment
- Blackberry Broke In Four Months, Insurance Required For Repair
- Local FOX Channel Cut Off During NFL Playoffs
- $159 Deductible For Shattered iPhone Despite Insurance
- Bill Jumped To $238 After Disconnected Line Reconnected
- Phone Shut Off Despite Credit On Wife's Account
- Billed For Extra Phone Line For Six Months
- Fios Email Blocked During Trip To Philippines
- Prepaid Refund Check Never Arrived After Cancelling
- Cracked Phone And No 4G LTE Signal At Home
- Rude Door-To-Door Rep Pushed Me To Switch To Fios
- Loyalty Program Promises Never Fulfilled After Month Of Calls
- Rep Lied About Employee Discount And Texting Plan