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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Warning to stay away from this bank
- Exchange rate charged on Canadian bank check issued in US dollars
- Late house note payment refused and repayment plan amounts rising
- Wrong automatic payment info taken causing late payment and fees
- Draw request took over three weeks to process
- Gift card deducted more than the amounts on receipts
- Loss draft insurance funds held for a year behind endless forms
- Marketing calls after opening account and dormant account charges
- Mastercard gift card balance far lower than its $25 value
- Collections call over late $80 payment and refusal to give card info
- Boat loan application declined with three different explanations
- Cash deposit held and closing new account refused
- Pay a person transfer took over a week and never arrived
- Missing statement led to late fees and interest refused removal
- Check image fees charged though no check images were provided
- Check cashing refused over Mexican passport and rude manager
- Collection agency called work after one week late car payment
- Home counseling department refused names, transfers and payment date change
- Insurance payoff left $2000 extra plus $30 daily charges
- Insurance fire payoff plus $2000 added fees on loan