Independent profile — not affiliated with U.S. Bank
U.S. Bank Reviews & Complaints
← Back to the full U.S. Bank profile
REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- HAMP denial after ten months and short sale approval stalled
- ATM kept $100 and clerk refused to help senior customer
- Check refused for civil union couple and later demanded back
- No address for FCRA disputes and inaccurate credit reporting
- Late fee charged on weekend payment that posted Monday
- Direct deposit delayed four days and cashier's check required
- Home refinance application stalled almost five months
- Reebok settlement check hard to cash without a nearby US Bank
- Reebok settlement check that looks like a postcard cannot be cashed
- Rude customer service and managers on the phone line
- Bill Pay misaddressed $445 payment and bank refused to retrieve funds
- Repeated $29.85 charges from Nuf Dis Ins on checking account
- Fees exhausted new business account deposit within thirty days
- Fraud claim denied after delays and conflicting paperwork instructions
- Bank refused to exchange ten dollar bill for quarters
- Deposit of $1,400 vanished from balance after teller error
- Sixty-seven cent overdraft grew to $1400 after collections
- Visa Buxx card inactivity fees and ATM fees charged to children
- Unknown recurring $29.85 charge from Nuf Dis Ins
- Gift card funds held two weeks after attempted gas pump use