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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Eight $25 Overdraft Charges Though Account Balance Never Went Negative
- Military Family Hit by Overdraft and Maintenance Fees on Wrong Account Type
- Six Overdraft Fees While Credit Card Transactions Were Held Three Days
- $150 in Overdraft Fees on Authorized but Unposted Charges
- Overdraft Fees Despite Overdraft Protection Showing $78 Available
- Large Check Processed First Caused Several $39 Overdraft Fees
- Bank Pays Largest Overnight Transaction First, Causing Overdraft Charge
- $170 in Overlimit Fees Because Largest Charges Are Applied First
- Fraud Protection Forms Rejected After Electronic Check Fraud Loss
- Over $250 in Overlimit Fees and No Clear Answer From Bank
- Overlimit Fees Triggered Only After Finance Charges Pushed Balance Over Limit
- Bank Charges $5 to Cash Check Drawn on Its Own Customer
- Over $500 in Overdraft Fees Because Saturday Is Not a Business Day
- Disputed Godiva Shipment After Cancelled Order Not Investigated by Bank
- Auto Deduction Allowed With Insufficient Funds and Daily Negative Balance Fees
- NSF Charges After Disputed ATM Double Withdrawal and Boilerplate Response
- Mortgage Payment Pulled a Day Early Caused Five $33 Overdraft Charges
- Visa Card Dispute Ignored and Letters, Fax and Email Unanswered
- Over $3000 in Overdraft and Returned Item Fees This Year
- Overdraft Protection Transfers Continue With Maxed Credit Card Plus Fees