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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overdraft Fees From Phone Balance Mismatch and Reordered Payments
- Seven $32 Overdraft Charges From Approved ATM and Card Purchases
- Gift Card Monthly Fees Used Up Card Balance
- Overdraft Charges Based on Available Balance Not Shown at Top
- Four Overdraft Charges Dated Differently Than Online Account Showed
- Three Overdraft Charges Despite Online Balance Showing Funds
- Fraud Loss and Held Deposits Left Family Without Funds
- Deposit Held for a Week Caused Cascading Bounced Checks
- Tips for Getting Pending Debit Overdraft Fees Reversed
- $69 in Fees for Two Tiny Overdrafts Despite Linked Savings
- Policies Not Explained at Account Opening, Weekend Overdraft Fees Follow
- Overdraft Fees Charged Though Balance Was Positive
- Eight Overdraft Fees After Payroll Check Held Two Business Days
- Debit Card Pending Transactions Trigger Repeated $33 Penalties
- PMI Not Removed at 54 Percent LTV Plus Escrow and Insurance Errors
- Bank Refused to Correct $100 Deposit Missing From Statement
- Overdraft Fees Piled Up While Fraud Dispute Kept Account Open
- New Overdraft Charges on Pending Debit Card Purchases
- Visa Card Disputes Refused, Including a Charge I Did Not Make
- Five Insufficient Fund Fees After Same-Day Deposit Posted Later Than Transactions