Complaint / Review
US Bank, US Bancorp
Ripoff by refusing to investigate shipment and charges for merchandise shipped after the order was canceled

I attempted to get US Bank to correct my Visa card charge via a "Dispute of Charges" made by Godiva Chocolatier. Basis was: Shipment of merchandise after the order was canceled and inability to contact the merchant via any means available.US Bank has refused to correct the charges and continues to incorrectly enter the disputed amount and the charges on my visa card.

Copies of all correspondence, receipts and UPS schedules were provided showing date of cancellation and dates of shipment. I could not contact Godiva Chocolatier via phone, FAX or E-mail. This is a Rip-Off and fraud as I am not required to accept or pay for any item sent to me that was not ordered.

USBancorp, ANA USBank directors may be contacted at:
The Office of Corporate Secretary
U.S. Bancorp
800 Nicollet Mall
Minneapolis, MN 55402
Attn: Jerry A. Grundhofer, Chairman & CEO