Independent profile — not affiliated with U.S. Bank
U.S. Bank Reviews & Complaints
← Back to the full U.S. Bank profile
REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bank Reorders Purchases to Create Several Overdraft Fees
- Mortgage Servicer Slow to Release Hurricane Rita Insurance Money for Repairs
- Overdraft Fees on Positive Balance After Transactions Were Reordered
- Interest Rate Raised to 20 Percent With Unclear Reasons Given
- Eight Overdraft Charges in One Day and Overdraft Protection Not Offered
- Deposits Posted After Charges Led to Overdraft Fee Despite Positive Balance
- Lost Deposit Led to Nearly $1000 in Overdraft Fees
- Deposit Credited Only $100 for Two Days Causing $170 in Overdraft Fees
- Overdraft Charges Regardless of Card Use and Transactions Seem Reordered
- Overdraft Fees From Reordered Charges and Late Posted ATM Deposit
- Bank Withdrew $1002 From Savings to Pay Delinquent Business Card
- Wrong Advice at Account Opening, Mail Address Not Fixed and Overdraft Fees
- Overdraft Fees of $389 After Deposits Posted Behind Pending Authorizations
- Seven $34 Overdraft Fees Though All But One Item Was Funded
- Google Charge Approved Beyond Available Balance Led to Overdraft Fees
- Overdraft Fees Charged on Positive Balance, Seeking Others Affected
- Missing Deposit and ATM Withdrawal Reversal Left Account Overdrawn
- Negative Balance Fees of $7 Per Day With No Repayment Plan Offered
- Still Angry Three Years After Dispute and Warning Others About Bank
- Four Overdraft Fees After Deposit Availability Misinformation From Phone Line