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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Tool removed from COD shipment and insurance claim refused
- Shipping charges exceeded quoted $57.08 for package
- Printer in wooden crate destroyed and insurance claim denied
- Billed for return pickup of medical device arranged by VA contractor
- Repeated deliveries without knocking and no help from customer service
- Package held because driver could not find house or use GPS
- Second day express package arrived at 8:30 pm
- Suspicious men claimed to deliver iPhone at night
- Package out for delivery three times but still not delivered
- Staff hung up on me while package stayed undelivered for days
- Box returned after third attempt though no signature was requested
- Package missed in facility and not redelivered next business day
- Property office in residential building refused business delivery hours
- Center closed midday and driver pressuring small business
- Next day salmon shipment arrived spoiled
- Wide delivery window and return processed before pickup
- Package address could not be corrected after wrong delivery
- Damaged Swarovski crystal eagle and insurance claim stalled
- Package delivered to wrong address though driver passed my house
- Spoiled Halibut and Salmon