Packaged and shipped three insured wind turbine blades to Calumet, MI. The package arrived damaged with damaged product inside.
The Calumet UPS terminal failed to inspect the claim as stated and returned the damaged product back to our company.
The two week process (with pictures of proof) dealing with UPS'S third party claims "Crawford" officially denied any wrong doing on UPS's behalf and cause was due failure of the original packaging and not the abuse and destruction from mishandling.
This product was for a system interconnected to the public utility and UPS has failed to meet their standards and insurance obligations.
A small claims lawsuit has been filed with the local district court for the damages.
UPS is no longer an approved carrier for our company. Take warning that service and quality control at UPS is out of control! Use them at your own Risk.
0 comments