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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Driver refuses to leave delivery notice for apartment without unit number
- Billed for packages I never sent, account closed but bills continue
- Package thrown by driver, damaged parts, refund refused after RMA
- Scheduled delivery never arrived and was rescheduled without explanation
- Boxes to apartment returned after not delivered, $34.17 not refunded
- Seasonal helper never paid for winter holiday work
- Signature-only delivery imposed after driver misdelivered package a year ago
- Computer tower crushed in transit, claim denied twice for packing
- Package marked delivered to a trucking company, not my address
- COD payment of $6000 sent to wrong name and address
- Packing and shipping charges too high, package delivered to wrong place
- Scheduled pickups missed while drop box packages collected hours early
- Driver signed for package himself, left outside apartment door
- New policy demands photo ID or Social Security card to ship packages
- Clerk demanded government ID or Social Security number to return pillow
- Required social security and driver license numbers to mail packages
- Prepaid shipment to Metairie returned after assurance zip code was deliverable
- Pulse oximeter delivered to wrong address, no resolution after nine days
- Two plasma TVs arrived broken, insurance claim refused
- Claim denied for insufficient packaging on one of two identically packed cartons