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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Package left without signature, then claim blamed on shipper
- Shipping charge ripoff. Tried to charge me an additional $ 46.00 ripoff
- One of two return packages dropped at store never reached retailer
- Driver leaves packages at the road but tracking says front porch
- Returned camera lens arrived broken, claim refused over packing
- One day service from Japan took five days
- Computer arrived badly damaged and second package missing 208 CDs
- Driver refuses to leave packages without signature, complaints unresolved
- Four boxes insured for $500 each lost, store refuses to honor insurance
- Immigrant's Belongings Arrived Crushed, Over $2500 in Damage
- Package left at building front door and stolen, no signature on delivery
- Tracking said delivered to my porch but it never arrived
- Sharp Aquos 37 inch HDTV lost in shipment, delivery missed
- Television shipment returned and flagged as fraud, fear of demographic discrimination
- Antique heater destroyed in transit, insurance claim lost in small claims court
- Billing disputes, reweighing charges, and account suspended over disputed invoices
- Items lost twice, very late deliveries, DHL delivered faster
- Lost packages and unpaid claims, investigator questioned my sister
- Address correction fee charged after package wrongly routed to Maryland
- Express package with replacement credit card delivered a week late in Italy