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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Driver refuses to leave packages without signature, complaints unresolved
- Four boxes insured for $500 each lost, store refuses to honor insurance
- Package left at building front door and stolen, no signature on delivery
- Tracking said delivered to my porch but it never arrived
- Sharp Aquos 37 inch HDTV lost in shipment, delivery missed
- Television shipment returned and flagged as fraud, fear of demographic discrimination
- Billing disputes, reweighing charges, and account suspended over disputed invoices
- Items lost twice, very late deliveries, DHL delivered faster
- Lost packages and unpaid claims, investigator questioned my sister
- Address correction fee charged after package wrongly routed to Maryland
- Express package with replacement credit card delivered a week late in Italy
- Package late after wrong tracking updates, refund went to shipper
- Late next day air package gets no refund of expensive shipping charge
- Overnighted passport not delivered on time, refund not given
- Delivery truck 131037 reported running vehicles off the road
- Package redirected to new address never arrived after promised redelivery
- Insured $300 computer damaged, claim denied for packing despite no inspection
- Two-day air Saturday delivery arrived five days late, refund refused
- Driver skipped delivery claiming missing apartment number at marked house
- Never paid for last week worked, paycheck claimed mailed four months ago