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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Shipping insurance claim denied for dropped package, three companies blamed
- Art shipment worth $18,000 missed Smithsonian market after failed delivery
- Packages repeatedly left at wrong house numbers or nonexistent back porch
- Told package was on its way, then rescheduled delivery vanished
- Medicine deliveries missed with notices left despite instructions
- Temperature-sensitive MS medicine not left at door, delivery delayed
- Driver afraid of dogs, customer must now fetch packages elsewhere
- Tracking says delivered but package never arrived and no doorbell rung
- Check received in mail claiming $250,000 lottery winnings
- Overnight tickets delivered Monday evening after Thursday shipment
- Repeated midday delivery attempts, then package not found at pickup center
- Bedding package thrown onto deck and ruined by rain
- Insured amplifier arrived broken but claim was denied
- Clerk could not quote shipping price, then $30.67 bill disputed
- Package left without signature, then claim blamed on shipper
- One of two return packages dropped at store never reached retailer
- Driver leaves packages at the road but tracking says front porch
- Returned camera lens arrived broken, claim refused over packing
- One day service from Japan took five days
- Computer arrived badly damaged and second package missing 208 CDs