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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Phone Suspension Cut Short and Billed Over $500 After Cancelling
- Charged Another Full Month After Cancelling Service Mid-Cycle
- Refund of $250 Refused for Stolen Hotspot Delivered to Doorstep
- Charged Full Month After Porting Numbers to New Carrier
- Credit Card Charged Instead of Prepaid PIN and Minutes Expired Early
- Phone Shut Off After Payment and Unable to Restore Service Without Password
- Online Bill Payment Disabled for Over 24 Hours
- Hotspot Upgrade Extended Contract to 2014 Despite Representative Assurances
- Charged for USB Tethering Previously Promised Free for Account Lifetime
- Early Cancellation Fee and Higher Final Bill After Porting Number Early
- Full Debit After Split Payment Deal and Refund Promises Unfulfilled
- Con Artists... - Complaint
- Suspect Charges - MetroPCS-$50SmartPhone
- Store Quoted $699 Per Phone While Online Prices Were Much Lower
- Plan Changed to Classic and Contract Dates Extended Automatically
- Charged Early Cancellation Fees After Switching Carriers Three Days Early
- Contract Added to Two Month-to-Month Lines When Third Line Opened
- Billed $498.61 for Returned Phone and Service Never Used
- Contract Extended to 2014 After Cancelling Data Plan
- 3301 e main st #k208 ventura california 93003 805 654 7054 sales person sold me a phone on false pretext. She lied and duped me into buying the wrong type of phone i asked for very upsetting