Usacomplaints.com » Mobile Phones » Complaint / Review: T-Mobile - Phone Suspension Cut Short and Billed Over $500 After Cancelling. #1014783

Complaint / Review
T-Mobile
Phone Suspension Cut Short and Billed Over $500 After Cancelling

My cell phones were lost, I called T-mobile to suspend my service in late June early July. I was told it would be suspended for six months, I was told I could either get new phones or terminate my contract. I called to terminate my contract which then they told me the termination was only for three months. Well it was suspended for the three months which I told six. I started getting bills for regular service for phones I was no longer using. I also could no longer afford their service! When I called T-Mobile to cancel my contract which I did they kept trying to get me on another plan, they would not take NO for an answer. I cancelled my contract and now I have a bill in front of me I can not afford to pay. My fiance is out of work if the phones stayed on suspension as I was led to believe there would be no problem, now they expect me to pay them over 500.00 for I service which supposedly was suspended since June. I made the call to cancel on approx Wed Jan 2 5:00 p. M


Offender: T-Mobile

Country: USA   State: Washington   City: Bellevue   ZIP: 98006
Address: 12920 SE 38th Street
Phone: 18003189270
Site:

Category: Mobile Phones

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