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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Defective Phone, Attempted Card Charge, Insurance Denied Over Store Status
- Charged Six Months After Cancelling Family Plan, Refund Sent as Card
- Rebates Denied and Hidden Payment Plan on Two Phones
- Wrong SIM Card Installed at Store Left Phone Unable to Receive Calls
- Charged $200 Early Termination After One Week of Service and No Refund
- Sent to Collections After No Service; Wants Payments Applied to Settlement
- Efund
- Kept Under Contract on All Lines Without My Knowledge
- Rate Plan Changed After Complaint and Phone Now Works Worse
- Passed Between Stores and Phone Support Over Unlocking Phone
- Told Month-to-Month, Later Billed for a Year of Contract
- Unauthorized Withdrawals of $97.33, $101.45 and $102.30 From My Account
- Rebate
- Told Contract Termination Requires Paying Bill, Phone Still Suspended
- Salesperson Allegedly Concealed Two-Year Contract on Month-to-Month Request
- Charged $19.98 Monthly for Unknown Byte Spoke Subscription
- Gift card and warranty
- Metro pcs huaewl 4g phone - metro pcs huawel activa 4 g
- Metro pcs coolpad phones don't work - coolpad
- Debit Card Refund Could Not Be Accessed After Seven Hours of Calls