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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Excess Charges, No Online Statement, Eight Defective Dash Exchanges
- Account Could Not Be Moved Into Daughter's Name Despite Sales Promise
- $200 Early Termination Fee After Five Years, Itemized Bills Refused
- Costco Rebate Held Months Beyond Promised 6-8 Weeks, Reps Gave Conflicting Answers
- Yahoo Messenger Charged as Text Messages, $300 Overages and Withdrawn Offer
- Five Handsets in Three Months, Promised Minutes Never Credited
- Collection Letters Received for Accounts Never Opened in My Name
- Replacement Denied for Sidekick Backlight, Water Damage Claimed
- Signed me for a plan that my phone could not use. Cannot get anyone to fix the problem, when i call i am put on hold and no one ever comes back to the phone Richardson Texas, Corp Office texas
- Unethical business practices
- In this case, you truly do "get what you pay for"
- Phone company rips you off on phones!
- Wrongfully disconnected metro pcs does not know the meaning of customer service
- Charged Two Months for Returned Air Card Never Used
- Phone Will Not Work at Home After Move, Twelve Phones Exchanged
- Unreliable Service and Obnoxious and Arrogant Customer Service
- No Signal at Home on Four New Phones, Promised Modem Never Sent
- Charged for Megaphone Service Never Ordered Even After Cancellation
- Callers Told Phone Was Out of Service, $200 Fee Not Waived
- Two-Year Contract With Dropped Calls and No Signal at Home