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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Replacement phones failed and contract change refused
- Prepaid Minutes Vanished and Phone Never Restored After Store Visits
- Unauthorized duplicate e-check withdrawals and disputed final bill
- Best value for money
- Bills Jumped to $120-$200 After Blackberry Upgrade
- Metro PCS rebate for Samsung Messanger postmarked by 5/12/10
- Very Bad
- Dropped Calls, Surprise Canada Long Distance Charge, Rude Support
- Unhappy With Phone and Plan, Unable to Reach Anyone for Help
- Refused to Honor Agreed 15% Discount and Fee Waiver
- $200 Per Phone Fee Charged Despite No Annual Contract Plan Advertising
- Rebates never received and disconnected rebate center numbers
- Headquaters not trust worthy, liars, false advertisment
- Promised refund never posted after account cancellation
- Metro PCS is a a rip-off and treats customers like garbage
- DO NOT USE METROPCS - Unlimited International
- Russell Mangalindan, and Carl We were sold 2 expensive phones under false pretenses that we would have service in our new city
- Migration fee charged twice on two-line plan
- Monthly Bills $40-$50 Higher Than Quoted and $200 Cancellation Fee
- Account Closed After Bill Paid, $400 Fees Sent to Collections Twice