Independent profile — not affiliated with T-Mobile
T-Mobile
← Back to the full T-Mobile profile
COMPLAINTS1389
VERIFIED PHONE1-800-937-8997
LAST CHECKED2026-10-05
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 1389 historical complaints about T-Mobile, published between 2002 and 2023. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Phone scam and fraudulent charges
- Broken phone, lied to and manipulated by several CSRs, total sham Bellevue, Washington
- Company denies free incomming text messaging. The aggreement stated that text messaging was free. Company shows non commitment to customer
- T-Mobile is full of fraudulent operated company Ohio
- Reporting Me Of Tampering With My Phone Cause They Can't Fix My Problem... I Don't Think So!
- Customer Relations Lacking of any Relations
- Bad experience
- Won’t refund for spam text msgs
- Fraud
- No refund given
- Horrible Customer Service
- Waiting over 3 weeks for $1796 refund from T-mobile
- Unlimited Internet and Hot Spot Fees
- Waiting over 3 weeks for $1796 refund!
- Text Messaging Can Now Be Turned OFF!
- Liars
- Terrible company
- CEO/President Robert Dodson $200.00 termination fee even though a T-Mobile customer for 5 years
- Rebates held for months versus 6-8 weeks, followed by lies by customer service Albuquerque?
- Yahoo Messenger was not explained it'd be charged as text, thus it wasn't "unlimited internet and email", charged $300 in overages, Jason from Executive Customer Relations under CEO R. Dotson was rude, manipulative. Albuquerque New Mexico