Well on April 29th I paid my tmobile bill for 87.63 that day I decided that I had enough of the lies and the rip offs I have had to deal with for that past year and a half not to mention the service is horrible everywhere I go there are tons of problems I had with the phone and service that never got resolved and mysteriously my any time minutes were used up even though I rarely used the phone application I only used the text and web services. I called and was told I would have my account canceled and my money posted on my bank account 72 hours from when I called on the 30th of april. I then received nothing I called back again to see what the problem was and there was nothing on my account saying I ever called or asked for a refund! So I was LIED to so that I would get off the phone. The next person told me id have to wait ten days. The person after that said 15. Then the third time I called they said that they posted the money on my account that I would just have to wait a day or to to see it. Another lie. So I called today the 16th of may!!! And they said im not entitled to or eligible for a refund. So why iwas I told and re assuserd that id have my money back if I wasnt getting anything to begin with. This company has made me pay for their mistakes in the past and I am no longer standing for it. I'll do what I have to, to get my money back and thats that!
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