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Straight Talk Reviews & Complaints
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REVIEWS & COMPLAINTS206on USAComplaints · 1 in last 3 yrs
PHONE1-877-430-2355Customer Care
WEBSITEstraighttalk.com
HEADQUARTERSMiami, FL
PROFILE CHECKED2026-10-06
Reviews & Complaints on USAComplaints
206 complaints on USAComplaints, including 1 published in the last three years.
- Second Service Plan Added Without Reserve, Lost $30 Card
- Third Defective Refurbished Phone, Refund Denied Over 30 Day Window
- Data Shut Off Without Notice, Then Charged for Next Month
- Nationwide Plan Phone Does Not Work Outside Illinois
- Replacement Phones Worse, Thirty Hours Invested, Only Two Months Compensation Offered
- Third SIM Card Faulty, Wrong Address, Number Not Kept From Virgin
- Charged Again After Canceling Account and Returning Phone for Refund
- Horrific Customer Service
- Phone Number Changed After Auto Refill Payment, Business Contacts Lost
- Charged Airtime to Erase Previous User's Voice Messages
- Phone Failed Within 45 Days, Repeated Refurbished Replacements
- Unsolicited Bonus Minutes Offer Not Honored After Purchase
- Returned Nokia Phone Never Credited, Receipt Denied
- Told Netflix Streaming Violates Rules Despite Unlimited Plan
- Phone Switch Took a Week and No One Could Help
- Phone Could Not Make Outgoing Calls, Activation Card Not Refundable
- Son's Phone Had No Signal, Support Offered Only Repeated Resets
- Alleged Remote Access to Laptop Through Phone and Denied Free Service Credit
- Phone Worked Two Days Then Outgoing Calls Blocked, Fine Print Complaint
- Phone Defects and Replacement Not Sent Without Returning Phone First