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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Lawn tractor ignition part delayed and no service help
- Lawn tractor camshaft failed, repairman said model defective
- Microwave repair delayed and technician cracked stove top
- Rude gas range repairman did not know the work
- Repeated cancelled washer and dryer repair appointments from overbooking
- Professional technician repaired AC furnace and asked about elderly mother
- Charged $101 for oil change but transmission fluid check refused
- Dryer repaired quickly and lint cleaned by technician
- Greenville NC store too hot inside to shop
- Kitchen remodel delayed and contract exit costs 30 percent
- Five year old Kenmore Elite refrigerator condenser failed after recall
- Wrong cabinet doors ordered and no compensation for delays
- Kenmore central vacuum hose caught fire and repair refused
- No credit received for returned parts
- Excellent in-home treadmill part installation
- Heat pump repair delayed despite extended warranty
- Sealy mattress collapsed after two months and warranty denied
- Service technician on time and gave repair tips
- Optical department slow with contacts and wrong prescription
- Siding installation problems and no response from management