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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Technician praised for riding tractor repair
- Friendly serviceman fixed window AC unit
- Check engine light unresolved after fuel pump replacement
- Lawn mower parts repeatedly shipped to former address
- Excessive shipping charges on belt and drum parts
- Billed for washer frames never delivered, only door glass
- Washer fixed quickly by kind service man
- Offshore appliance repair line and long freezer repair delays
- Prompt and pleasant refrigerator repair technician
- Kenmore microwave returned from repair still not working
- Refrigerator delivery crew left rather than wait five minutes
- No sales help to buy tools at Cupertino store
- Technician fixed GE gas range oven excellently
- Refrigerator repair labor charged $219 for under half hour job
- Dryer repair technician fixed problem and answered questions
- Sales rep unreachable for new ductwork after central unit purchase
- New gas range oven failed after ten minutes with loose part
- Customer loves shopping at Sears
- Washer Failed After Four Months, Repair Wait Over Two Weeks
- Gas Range Oven Stopped Working in Under Two Years