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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Technician commended for replacing lawn tractor engine
- Washer repair appointments missed and rescheduled a week later
- Paid-for work surface sold before pickup, only refund offered
- Technician Chan fixed KitchenAid dishwasher before home closing
- Damaged bed frames and stained mattresses delivered late
- Ten day wait for Kenmore Elite refrigerator repair and poor communication
- Repair satisfactory but offered overpriced water filter
- Waiting months for refund on discontinued Christmas dress order
- Misdiagnosed Maytag dryer problem caused three weeks without dryer
- Samsung LCD TV out two months waiting on backordered parts
- Quoted $700 for TV repair, other shop fixed it for half
- Stood up six times for washing machine repair
- Technician fixed Kenmore refrigerator, polite and efficient
- Kenmore Elite dishwasher bearings failing after two and half years
- Laptop sale order charged then cancelled and refunded as mistake
- Kenmore grill repair labeled customer abuse after rusting parts
- Repairman brought wrong part and left customers waiting all day
- Technician knowledgeable, fast and efficient on service call
- Treadmill motor replaced quickly by polite technician
- Maytag dryer repairmen did a great job