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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dishwasher repair appointments cancelled twice while kitchen flooded
- Refrigerator repeatedly not fixed over months, lemon law claim
- Kenmore electric range drip pans flaking and melting repeatedly
- Air conditioner repair delayed two weeks in 90 degree heat
- Dishwasher repair appointment cancelled after no-show and rude service rep
- Order lost over incomplete address and $152 not refunded
- Repair work professional but Sears failed to call ahead
- Technician had to reorder wrong refrigerator part a second time
- Large bow window bought from Sears Home Improvement in Ohio
- Washer leak recurred after warranty and too many departments involved
- Technician worked hard to repair Kenmore Elite washer
- Excellent home service from technician Ty
- Spent over $100 at laundromat during three week washer repair
- Pleased with efficient yearly washer and dryer service visit
- Three dryer parts ordered, husband fixed loose wire himself
- Amana refrigerator failed again and service call a month out
- Dryer order charged twice and hour long phone runaround
- Kenmore Elite refrigerator repairs dragged on for months with no follow-up
- Technician Alberto fixed refrigerator doors and freezer seal
- Paid for equipment protection but AC technicians never showed