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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor refrigerator installation, then repair fee charged without work
- Radiator fan repair dragged on for days with wrong and lost parts
- Paid upfront but repairman never showed for two minute replacement
- Very pleased with washer repairs
- Repairman on time and replaced refrigerator ice maker
- Technician Tim praised for dependable mower repairs
- Wrong parts sent to wrong address, refund requires return of package
- Auto center quoted $427 for bearing repair then $707 with wrong parts
- Paid $65 for diagnosis of Kenmore repair, fixing it ourselves
- Weed trimmer carburetor adjustment quoted $30 then $56 plus parts
- Sony TV repair delayed nearly a month after cancellation
- Van brake noise returned after repeated wheel cylinder and brake work
- Repair technician snooped around home and gave no courtesy call
- Cooler service appointment missed after ten day wait
- Installers failed to install cooktop and charged $65 delivery
- Friendly and efficient technician
- Technician efficient, clean and helpful
- Senior charged late fee on bill paid early, interest not lowered
- Thanks to technician for fixing washer after three weeks
- Samsung TV repaired promptly by polite technician Randy