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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Heavy 28 inch snow thrower warranty service requires hauling it in
- Gas range bought in March still not delivered, only headaches
- Water heater replacement appointments missed and supervisor unhelpful
- Kenmore gas range oven and bottom drawer failed after one year
- Technician made major refrigerator repair and cleaned up
- Mail-in delivery rebate of $75 never received after months
- Refuses to refund nearly $2000 for cancelled riding lawnmower order
- Excellent dryer and washer repair work
- Prompt and courteous refrigerator service
- Wall oven microwave stopped working after year and a half
- Survey reward notice required cell phone number to claim
- Good repair service but requested technician never sent
- Freezer food spoiled during delayed replacement, only $100 offered
- Repairman did a good job and was friendly and informative
- Polite technician replaced defunct ice maker
- Dishwasher rebate purchase and delivery runaround at North Riverside store
- Yearly TV service plan praised, technician Everett highly rated
- Pleased with yearly appliance checkup by technician
- Kenmore sewing machine part refused by mail and store phone hung up
- Technician left refrigerator settings off and food spoiled