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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- LG Corp Fraud, selling Energy Star LG high end refrigerators
- TV repair appointment cancelled, nearly month wait for in-home rep
- Warranty and return runaround with repeated technician cancellations
- Technician could not service unit despite paid master protection plan
- Carpet cleaning quote rose from $205 to $259, supervisor refused
- Excellent and reliable home refrigerator repair
- Warranty washer repair refused because washer has no serial number
- Courteous technician got replacement part and repaired washer
- Dryer delivery missed, wrong appliance sent and no information given
- Kenmore Elite Oasis washer circuit boards and bearings failed out of warranty
- Early and efficient washer and dryer repair
- Early and thorough washer repair technician
- Craftsman planer molder gearbox failed twice, weeks in repair
- Repairman fixed Amana refrigerator and mopped the floor
- GE refrigerator warranty repair done well though not sold by Sears
- Technician Raja fixed dryer politely and cleaned under fridge
- New washer failed mid cycle and replacement requires $65 delivery
- Technician repaired GE built-in microwave after failed local repairs
- Washer dryer exchange mess and conflicting refund answers over many calls
- Refused exchange of worn shoes despite 90-day return promise