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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Worst Repair Service, Hours on Phone, Repairs That Do Not Work
- Excellent heat pump repair technician
- Manager Insulted and Threatened Customer Over Weed Eater Price Dispute
- CT Appliance Rebate Denied to Rhode Island Residents After Salesman Error
- Defective Sewing Machine Part, Store Calls Went Unanswered
- Extended Warranty Paid Off for Leaking Kenmore Refrigerator
- Split Gift Card and Credit Card Purchase Could Not Be Completed
- Oven Part Research Ticket Leaves Customer Without Oven for a Month
- Water Heater Installed Not to Code, Second Company Had to Redo
- Advertised Reebok Shoes Out of Stock on First Sale Day
- Door Buster Washer/Dryer Declared Sold Out at 4:05 AM
- Kenmore Elite Dishwasher Failed, Repairman No-Show After Part Delay
- Improper Air Conditioner Installation Caused Over $30k in Water Damage
- Maytag Appliances Kept Breaking, Repair Company Took $158 Upfront
- Washer and Dryer Purchase Hit by Unavailable Models and Restocking Fee
- Kitchen Remodel Team Did Fine Job, Polite and Helpful
- Technician Knowledgeable on Refrigerator Repair and Maintenance Advice
- Question About $185 Labor Charge for 5-Minute Ice Maker Fix
- Online Order Canceled Without Notification After Weeks
- Kenmore Oasis Dryer F-40 Display Problem - Dryer Does Not Work