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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised Delivery Rebate Not Honored on Marked-Down Range
- Shed Delivered but Installation Not Done, Rescheduled to Rainy Week
- Technician Prompt and Professional, Found Warranty Still Active
- Technician Prompt, Neat and Efficient on Washer and Dryer Repairs
- Polite technician called ahead and answered all questions
- Two-Week Wait for Dryer Repair Despite Same-Day Service Claim
- Repeated Dishwasher and Fridge Repair No-Shows Cost Lost Wages
- Water Heater Misdiagnosed, Replacement Delayed Nine Days After Flood
- Dryer Technician Left in Three Minutes, Billed $153 Labor
- Long wait but respectful and efficient repair
- Alternator Replacement Left Car Taken Apart for Two Days
- Heat Pump Air Conditioning Failed Despite Eight Technician Visits
- Fourth Repair Visit for Washer/Dryer Combo After Wrong Diagnosis
- Technician Efficiently Unclogged Front-Loading Washer Pump
- Repair Appointment No-Show After Four-Hour Window, Hung Up On
- Freezer Free-Delivery Rebate Denied Despite Salesman's Assurance
- Warranty Snow Blower Repair Requires Customer to Haul It In
- Refrigerator Repairman Missed Visit, Then Could Not Repair Iced Unit
- Professional and punctual repair technician
- Terrible Customer Service Prompts Vow to Leave After Paying Off Account