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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised Water Heater Never Delivered, Free Installation Offer Withdrawn
- Refund Reduced by 10 Dollars for Award Card Clerk Gave Unasked
- Air Duct Cleaning Quoted Under 90 Dollars, Final Bill 2,025
- Three Door Refrigerator Failed After Five Years, Repair Not Covered
- Large Layaway Cancelled Over Receipt Glitch, Employee Rude, Money Held
- Kenmore Elite Washer Broke Repeatedly, Repair Visits Missed
- Refrigerator Compressor Failed, Only 150 Dollars Offered on 600 Dollar Purchase
- Range Delivered Damaged, Tile and Counter Harmed, Warranty Not Honored
- Layaway Cancelled Despite Current Payments, Fees Not Refunded
- Undisclosed 539 Dollar Placement and Setup Charge on Washer and Dryer
- Kenmore Elite Washer Repaired Five Times, Seller Asks Payment Again
- Store and Website Price Mismatch on TV, Floor Model Offered, No Service
- Microwave Backordered Repeatedly, Failed Repairs and Delivery Mix-ups Over Months
- Portrait Studio Register Problem, 45 Minute Wait, Manager Never Apologized
- Recycled Fiber Carpet Sheds Heavily After Install, Replacement Not Provided
- Manager Refused Price Check on Earrings, Sent to Another Register
- 45 Days to Fix 3 Month Old Washing Machine
- Kenmore Elite Dishwasher Control Buttons Falling Off, Cracked Panel
- Duct Cleaning Quote of 329 Dollars Became 2,834 Bill After Upsell
- Billed for Returned Parts, Managers Never Contacted Parts Direct