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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New Ice Maker Leaked, Flooded Kitchen and Hallway, Repair Delays
- Paid 850 Dollars for Repairs, Engine Light Returned, Failed Emissions Test
- Store Pickup Order Marked Picked Up Without Items, Refund Denied
- Oven Door Order Arrived With Only Front Glass, No Concession Offered
- Ordered Appliances Never Available, Causing Thousands in Lost Rent
- Repair Technician Never Showed After Seven Hour Wait
- Warranty Hot Water Heater Replacement Delayed Six Days, No Installer Found
- Master Protection Agreement Repairs Take Weeks, Technician Arrives Late
- Furnace Fan Motor Repair Delayed Six Days in Freezing Weather
- Samsung LCD TV Repaired Three Times, Thirty Day Waits for Each Visit
- Roof Sold at 8,000 Dollars but Paperwork Shows About 10,000
- Heat and Air Coil Leak Under Warranty, Over 800 Dollars Labor Quoted
- Shower Tile Job Delayed, Floor Raised Six Inches, Left Unfinished
- Elliptical Delivery and Assembly Deal Changed by Local Store Owner
- Two-Week Wait for Washer Service Then Technician No-Show
- Told Vacuum Replacement Twice, Now Repair Not Until January 10
- Water Softener Parts Swapped by Technician, Escalation Failed
- Marketplace Tablet Never Arrived Before Christmas, Refund Promised Repeatedly
- Repairman Refused Visit Unless Called Maintenance, Missed Window
- Delivery Man Broke Water Pipe Installing Washer, No Response in 45 Days