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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- False Promises Failure to Honor Refrigerator Warranty
- Charged $30 for Repair Estimate on a Lawnmower Pull String
- Satisfaction Guarantee Limited to Two Months After Vacuum Failed Twice
- Wheel Came Off on Freeway After Brake Repair with Missing Lug Nuts
- Central Air Unit Never Worked Right and Replacement Refused After Three Years
- Air Compressor Motor Rated 5.5 Horsepower Is Only About 2.2
- TV Under Warranty Not Fixed and Not Returned Without Payment
- Husband Added as Authorized User Then Charged-Off Account on His Credit
- Told Brake Pads Needed Replacing but Dealer Found Them Fine
- Gift Offer Check Cashed but No Gift Received
- Tractor Spring Order Delayed Weeks With Wrong Parts Shipped
- Technician Missed Appointment Then Billed $103.79 for Five Minutes
- Paid $320 for Onsite Computer Repair Plan but Repairs Refused
- Pest Control Contracts Canceled but Billing, Collections and Credit Damage Followed
- Refrigerator Sensor Failed in a Week and Replacement Delayed
- Lawnmower Part Order Arrived Empty and Overnight Reshipment Refused
- Advertised Dishwasher and Camera Never in Stock, Bait and Switch
- Catalog Price $19.99 Not Honored, Store Price Was $27.99
- Added as Card User Without Consent, Account Appeared on Credit Report
- Craftsman Mower Repair Promised Under Warranty but Not Fixed